You can check whether your return has arrived by using the tracking number/shipping number of your return shipment. You can find your tracking number on your post office receipt and on the return form.
Visit the DHL website (http://www.dhl.de/en.html) and enter your tracking number in the corresponding field. Just click on the arrow to view the status of your shipment.
Your return has arrived as soon as DHL successfully delivered your shipment to us. Please note that processing of returns can take up to 10 business days.
We recommend choosing a parcel service that provides a track and trace for your return.
Please safely keep your return receipt and your tracking number, until your return is processed.