We charge a €1,99 flat rate per order for insurance and packaging. This flat rate is charged for each order, regardless of the order value and the shipping country.
Articles in this section
- My parcel arrived damaged and some items are missing. What should I do?
- How long will the delivery take?
- Where do we ship?
- How much are delivery costs?
- What does the Insurance & Packaging charge correspond to?
- Cash on Delivery Charges
- International Shipping Costs
- Are there any surcharges to consider for international deliveries?
- I wish a delivery outside Germany. Why does the goods value change at checkout?
- Can I track my parcel?